Privacy Policy & Personal Data Protection

Pursuant to Articles 13 and 14 of the General Data Protection Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003, as amended. Absolute transparency, banking-level rigor, and consistent protection in the processing of your credit profile.

This Privacy Policy transparently describes the policies and practices adopted by PRESTIVANA S.p.A. with regard to the collection, use, storage, protection, and transfer of personal data provided by users through the web platform, the mobile app, or authorized credit brokerage channels.

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All processing operations are carried out in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality, pursuant to Article 5 of the GDPR.

01

Data Controller and DPO

The data controller for the personal data collected in connection with credit brokerage, consulting, and preliminary simulations is:

Data Controller
PRESTIVANA S.p.A.
Registered Office: Piazza Gae Aulenti 4, Tower A, 20154 Milan (MI)
Tax ID and VAT Number: 09876543210
R.E.A. Milan: MI - 2589631
OAM Registration: No. M492
Official PEC: prestivana-spa@legalmail.it
02

Categories of Personal Data Processed

Depending on the type of loan being simulated or applied for (Personal Loans, Auto Loans, or Home Loans), PRESTIVANA collects and processes only the following categories of data:

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Identifying and Personal Information

First name, last name, tax identification number, date and place of birth, residence and domicile, citizenship, details of a valid identification document, and health insurance card.

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Financial, Income, and Balance Sheet Data

Employment status, length of service, recent pay stubs, Unico/CUD forms, bank statements, IBAN information, current financial obligations, and repayment history through Credit Information Systems (SIC).

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Technical Data on Navigation and Authentication

IP addresses, unique device identifiers, browser user-agent strings, request timestamps, technical session cookies, and aggregated interaction metrics related to the use of the financial simulator.

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Special Categories of Data (pursuant to Article 9 of the GDPR): PRESTIVANA does not request or process health data, biometric data, religious beliefs, or union membership information, except to the extent strictly necessary for the underwriting of optional supplementary policies (CPI) or salary-assignment loans, and only with prior explicit consent.

03

Purposes and Legal Bases for Data Processing

Every data processing activity carried out by PRESTIVANA is based on a solid legal foundation. The table below clearly summarizes the purpose, legal basis, and nature of the data provision:

Purpose of the Processing Legal Basis (GDPR) Nature of the Contribution
Installment Calculator, Online Quotes, and Preliminary Credit Eligibility Check Implementation of pre-contractual measures taken at the request of the data subject (Art. 6, para. 1, subparagraph b) Required for the service
Practical review of financing applications; submission to participating lending institutions Performance of the Credit Brokerage Agreement (Art. 6, para. 1, subpar. b) Required for payment
Anti-money laundering (KYC) requirements, anti-fraud checks, and supervisory reports to the OAM and the Bank of Italy Compliance with a legal obligation to which the Data Controller is subject (Art. 6, para. 1, subpar. c; Legislative Decree 231/2007) Legal Requirement
IT Infrastructure Security, Cyberattack Prevention, and Business Continuity Legitimate interest of the Data Controller in safeguarding systems and confidentiality (Art. 6, para. 1, subpar. f) Automatic
Promotional communications about new preferential rates, newsletters, and satisfaction surveys Free, specific, and revocable consent at any time (Art. 6, para. 1, subpar. a) Optional
04

Security Measures and Advanced Encryption

PRESTIVANA implements a multi-layered defense model that complies with European banking security standards and international regulations ISO/IEC 27001:2022.

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TLS 1.3 Encryption

All data transmitted between the user's browser and the platform is encrypted using 256-bit AES symmetric keys and the Perfect Forward Secrecy protocol.

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Certified EU Data Centers

No servers are located outside the European Economic Area. Tier IV compliance with active geographic redundancy and hourly encrypted backups.

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Granular Access & MFA

Authorized credit officers access the files exclusively through multi-factor biometric authentication with strict role-based access control (RBAC).

05

Recipients and Disclosure of Data

The personal data collected is not disclosed indiscriminately, nor is it transferred or sold for commercial purposes. The sharing of data is limited solely to the parties necessary for the completion of the credit process:

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Participating Banks and Financial Institutions

Banks and financial intermediaries subject to supervision under Article 106 of the Consolidated Banking Act (TUB), to which the loan application is formally submitted for the disbursement of the loan.

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Credit Information Systems (SIC)

Private, authorized credit bureaus (e.g., CRIF, Experian, CTC) for assessing creditworthiness and the affordability of monthly payments in accordance with the Code of Ethics.

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Judicial and Supervisory Authorities

The Bank of Italy, the Association of Agents and Brokers (OAM), the Financial Intelligence Unit (UIF), and law enforcement agencies, in compliance with mandatory anti-money laundering and prudential supervision requirements.

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External Data Controllers (Art. 28 of the GDPR)

Qualified cloud hosting providers, qualified electronic signature (QES) providers, and specialized software companies bound by strict data processing agreements (DPAs).

06

Data Retention Period

PRESTIVANA retains data only for as long as is strictly necessary to achieve the stated purposes and to comply with applicable legal requirements in the sector:

Approved Applications

Contractual and tax documentation, and the loan brokerage file.

10 Years Art. 2220 of the Civil Code & Legislative Decree No. 231/07
Incomplete Quotes

Simulations saved by the user without signing the final contract.

24 Months Scheduled Automatic Deletion
Promotional Purposes

We send newsletters and personalized communications only after obtaining specific consent.

24 Months Unless consent is revoked in a timely manner
07

Data Transfer Abroad (European Economic Area)

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Data Sovereignty Within the European Union

All data processed by PRESTIVANA is stored and processed exclusively within the European Economic Area (EEA). No permanent transfers are made to third countries that do not comply with the European Union’s adequacy standards. If global IT providers require technical transit, this is strictly governed by the Standard Contractual Clauses (SCC) approved by the European Commission pursuant to Article 46 of the GDPR.

08

Your GDPR Rights and How to Exercise Them

As a data subject, Regulation (EU) 2016/679 grants you inalienable rights that you may exercise at any time free of charge:

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Right of Access

To obtain confirmation as to whether or not personal data is being processed and to receive a detailed and legible copy of such data.

edit_note Art. 16

Right of Rectification

Update, correct, or supplement inaccurate or changed information (e.g., new address or change of employer).

delete_forever Art. 17

Right to Be Forgotten

Request permanent deletion if the data is no longer needed or if consent is withdrawn.

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Restriction of Processing

Mark the data to restrict its use in cases where its accuracy is disputed or its lawfulness is being verified.

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Data Portability

Receive your data in a structured, commonly used, machine-readable format (.JSON / .CSV).

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Right to Object

Object at any time, in whole or in part, to processing based on legitimate interests or for marketing purposes.

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Complaint to the Data Protection Authority

You always have the right to file a complaint with the Italian Data Protection Authority.

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